Return & Refund Policy
Return & Refund Policy
This “Return and Refund Policy”, together with the “Terms of Use”, sets out the company’s policies in accepting Product returns, once a Product has been delivered to the User after purchase from the Platforms. Any return of Products by Users shall be governed by and subject to the terms and conditions set out under this Return and Refund Policy. Users are required to understand the terms of this Return and Refund Policy. If you do not agree to the terms contained in this Return and Refund Policy, you are advised not to accept the Terms of Use and may forthwith leave and stop using the Platform. The terms contained in this Return and Refund Policy shall be accepted without modification and you agree to be bound by the terms contained herein by initiating a request for purchase of Product(s) on the Platforms.
- User can return a Product within 15 days after it has been delivered.
- If a User has purchased Products in the form of Packages/Combos/Offers, then all the Products of Package/Combo need to be returned for us to be able to process the refund.